Business Builder Bob - Constructive Feedback vs Corrective Action

These are the next two subjects for this blog and there is an important distinction between the two subjects.

Constructive Feedback is used by a supervisor or parent to twick or modify behavior that is already acceptable. Corrective Active must be taken by a supervisor or parent when behavior is unacceptable.

Many people refer to Constructive Feedback as Constructive Criticism, but few people know how to make criticism come across as constructive because it can immediately put the recipient on the defensive. The Constructive Feedback best practice described in this blog will help avoid the trap of sounding like criticism. When the elements are properly followed, the recepient is engaged and open minded about improving their performance or behavior.

For changing unacceptable behavior, most companies have a corrective action policy. These policies generally escalate in consequences to possible termination if the behavior is not changed.

There are many situations where Constructive Feedback can improve performance before a potential Corrective Action issue arises. This blog will review best practices for Constructive Feedback first, then Corrective Action.

Business Builder Bob
Bob Tetu
businessbuilderbob@gmail.com
610-624-3395