In order to include all the elements of best practices for constructive feedback, it is best to think about it before you meet with the person. Remember, you will be speaking to an individual who already has acceptable behavior and we want a positive outcome. So, here are some things you can plan ahead...
What is the desired outcome, performance or behavior change? What specific activity or action do you want to correct? What are some potential consequences if this is not changed?
What have you observed yourself and what is your reaction?
What is your lead off positive statement going to be? Can you lead off with recognition using the best practice outlined earlier in this blog? What specific behavior or activity to you want to reinforce?
What is the reason for making the change? What do you want to accomplish?
Think about some suggestions you can make to improve the performance or behavior.
Yes, this seems like a lot of preparation, but you can probably think this through in 5 minutes. You already know the answers to most of these questions. Just take a few minutes to organize your thoughts, follow the steps outlined for constructive feedback, and you will have a powerful tool for improvement.
Business Builder Bob
Bob Tetu
Subscribe to:
Post Comments (Atom)
Posts
You do put these feedback comments in perspective .. and for managers they must be helpful .. thanks
ReplyDelete