Business Builder Bob - Mananging Change #4

The first step was to describe the change and why it is needed.

The second step was to get feedback --- LISTEN.

The third step was to answer questions, acknowledge concerns, and check for understanding.

The fourth step is to ask for suggestions on how to implement the change.

Again, this step should be a two way dialogue. You are looking for ideas on how to implement the change that will help minimize disruption. What will make the change go well? ...listen, take notes, probe for understanding.

It is not necessary to make a series of snap decisions, but it is important to understand these aspects of the change that you may not have considered. Also, look for hidden meaning or concern in some of the suggestions.

As in step three, a more candid and open discussion will help make the change easier to manage.

OK, here comes the big finish. Can you guess what the next step is?

Business Builder Bob
Bob Tetu
businessbuilderbob@gmail.com

Startup and Turnaround Specialist