Business Builder Bob - Managing Change #7

Followup:

So you prepared for the change and followed the five implementation steps. The impacted users have agreed to give it a try. That is great work, but the work is not over.

Stay close to the impacted users to get feedback. There are almost always unforeseen issues. Deal with them quickly. Don't let issues fester and turn people off on the change. You may have to compromise.

The key is to stay focused on the desired result. What was the initial expectation and are you moving closer to achieving it? Make adjustments as needed.

Remember, the change wasn't made for the sake of change. The change was made to make things better and you had a specific end result in mind. Be flexible on the how, but be persistent about reaching the goal.

Usually, if you can keep a change going for 4-6 weeks, it will start to become part of the norm. During that time, vigilance, feedback and tweeking are key to success.

So, take this process out for a test drive. Start with something small if you are uncertain. Prepare...use the five implementation steps...followup...and enjoy your well earned success with managing change.